Shipping & Delivery Policy

At Top World Electronics, we aim to deliver your order quickly and efficiently. Below are the details of our shipping and delivery process:

Delivery Timeframe

• Orders are processed and shipped within 2–3 business days after confirmation.

• Orders placed after 5:00 PM will be processed on the next business day.

Delivery Charges

• Free delivery within Nairobi CBD.

• A flat rate of Ksh 500 applies to deliveries outside Nairobi CBD, including other towns and residential areas.

Cut-off Time

• Orders placed before 5:00 PM are eligible for same-day processing.

• Orders placed after 5:00 PM will be processed on the next business day.

Delivery Method

• Deliveries are handled by our trusted courier partners.

• We recommend ensuring someone is available at the delivery location to receive the order.

Order Tracking

• Once your order is dispatched, you will receive a confirmation with tracking details where applicable.

• For questions about your order status, please contact us directly.

Contact Us

For any delivery inquiries, reach out to our customer service:

Email: info@topworldelectronics.co.ke
Phone: +254 702 975542

We are committed to ensuring your order reaches you safely and on time.